Privacy Policy
Last updated: June 2026
This Privacy Policy explains what information ConnectBack AI collects, how we use it, and the choices you have. We keep this simple and plain on purpose.
Information we collect
We collect information you give us, such as your name, business name, email, phone number, and the details you share in our forms. When you use our services, we may also collect information from the tools you connect, such as your calendar, CRM, and social accounts, and basic technical information from our website.
How we use your information
We use your information to set up and run your services, communicate with you, respond to customers on your behalf, prepare for your demo, provide support, and improve how the service works. If you provide a phone number, we may contact you by call or text about your request and your service.
How we share information
We do not sell your information. We share it only with the trusted tools we use to run the service, such as GoHighLevel, ManyChat, and OpenAI, and with service providers that help us operate. We may share information if the law requires it.
Text messages
If you opt in to text messages, we use your phone number to send messages related to your request and your service. We do not share your phone number for third-party marketing. See our SMS Terms and Conditions for details.
Your choices
You can ask us to update or delete your information at any time. You can opt out of texts by replying STOP, and opt out of marketing emails using the unsubscribe link. To make a request, email info@connectbackai.com.
How we protect your information
We take reasonable steps to keep your information safe. No system is perfect, but we work to protect your data and limit who can access it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page.
Contact us
If you have any questions about this policy, email us at info@connectbackai.com.